CEB Microfinance Toolkit

Measuring social impact

Measuring social impact

Every day throughout Europe, microfinance providers make a vital contribution to employment, local development and social inclusion by helping disadvantaged people start and stay in business. If you are a microfinance provider (MFP) and are seeking to enhance the social impact of your work, then the CEB's new improved toolkit is for you.

More than a framework, the CEB Microfinance Toolkit is a practical, open-access platform that translates best international standards into a structured, step-by-step pathway tailored to the needs of European microfinance providers. It is a learning platform for practitioners and stakeholders seeking to improve the social impact of microfinance for people, communities, and local development. For more background, please contact Kristina.Maslauskaite@coebank.org

At a glance

8

Learning modules

which you control

20+

MFPs

have tested the toolkit

40+

Stakeholders

interviewed across Europe

200+

Academic sources

consulted

Modules d'apprentissage

1. Welcome and self-assessment

15 min

1. Welcome and self-assessment

Your microfinance toolkit journey starts here

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2. Framing impact in European microfinance

35 min

2. Framing impact in European microfinance

How to define and measure impact.

Commencer le module

3. Building the basis to measure social impact

30 min

3. Building the basis to measure social impact

Foundational frameworks, as well as downloadable tools and templates

Commencer le module

4. Designing a measurement system: Indicators and frameworks

20 min

4. Designing a measurement system: Indicators and frameworks

Selecting the indicators and benchmarking against international standards and priorities

Commencer le module

5. Designing a measurement system: Data collection

35 min

5. Designing a measurement system: Data collection

Getting data right is key, from defining the data you need to collect, to mapping sources, designing surveys and interviewing clients.

Commencer le module

6. Designing a measurement system: Data analysis

20 min

6. Designing a measurement system: Data analysis

From tracking clients to building client cohorts

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7. Using impact data for accountability and learning

25 min

7. Using impact data for accountability and learning

From data to action.

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8. Innovation: The role of machine learning and artificial intelligence in impact assessment

20 min

8. Innovation: The role of machine learning and artificial intelligence in impact assessment

The CEB Microfinance Toolkit is forward-looking.

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Contenus associés

three beneficiaries microfinance 2025-10-14 091531

Microfinance at the CEB

Discussion Paper Microfinance open 2

Read our Microfinance Discussion Paper

playbutton microfinance toolkit training video

Watch the Microfinance Toolkit training sessions

This Microfinance Toolkit was developed for the CEB by Prof. Davide Castellani. Supported by InvestEU. Web concept by WAYF Digital.